Cultural & Organisational Change
Organisational culture is about ‘the way we do things here’, the interactions with customers and between ourselves, for good or bad. Getting it right sounds simple, but can be very hard work.
Organisations with positive cultures outperform those without. When they communicate effectively with their staff they inspire loyalty, win support, and create a sense of belonging, shared values and direction, so there can be no excuse for not putting in the effort. If you want to accelerate improvements in your organisation, you are going to need every communication tool at your disposal. Whether it is devising your strategy, listening, planning your team briefings, staff newsletters, feedback sessions, intranet or even holding a party - we can help.
The modernisation agenda is beginning to impact directly in local government in Northern Ireland. Local authorities face the challenges of Single Status and the Review of Public Administration (RPA) together with increased funding pressures. Verve completed a communications audit and review for Belfast City Council and is now assisting the council with its internal communications and the change in culture of the organisation.
According to Eamon Deeney, Head of Corporate Communications,
“The most impressive aspect of Verve’s work was the way they quickly got to grips with our political and organisational peculiarities to produce realistic, workable and above all innovative solutions.”
Crown Prosecution Service recruitment and induction
CPS is working to deliver justice for all in a prosecution service that is representative and inclusive. They approached Verve to produce recruitment and induction materials designed to communicate the type of organisation the CPS is becoming, to help it attract both legal and support staff from all community groups and, over time, to transform the employee profile of the service.
CPS former HR Director, Angela O’Connor said,
“Verve’s understanding and creative approach to communicating our changing culture is invaluable in attracting new and different people.”