Your organisation changes people’s lives. Our diverse team of specialists helps you make it happen. Whether you need digital development, marketing skills, public relations support, change management, research or creative solutions, our focus is on providing you with the right mix of expertise to achieve your goals.
Then we will be with you every step of the way, working closely with your team to develop and execute novel and fresh ways for you to connect with your customers. We specialise in handling complexity and ambiguity. We develop effective partnerships for change. As a result, we measurably increase impact.
"Throughout history the most successful companies have collaboration hardwired into their ethos and it's at the heart of how Verve works"
- Clive Caseley, Verve Director
Specialist in: Systems thinking and communications in the public sector space.
Background: Leading and managing communications, marketing and PR teams in local government, education, criminal justice and the NHS. Trained as a radio journalist, ran a small PR consultancy specialising in housing and voluntary sector. Freelance journalist, PRO.
Career highlight: Successfully and single-handed, managing over 20 national and regional media – including live interviews with the Home Secretary (after a prison riot broke out), at the first national conference on the future of multi-ethnic Britain, after being brought on board with 48 hours’ notice.
What drives me? I’m drawn towards the difficult, complex and complicated, believing strongly that it’s here we can find solutions.
Specialist in: Public relations, strategic stakeholder management, campaigning, media, crisis and communication management.
Background: Public Sector and Third Sector public relations and communication.
Career Highlights: Produced media strategy and directed the launch of a major new report on Malaria for the World Health Organisation. The report was covered extensively in the national and international media, achieving a global print and broadcast audience reach of more than 310 million, for a budget of US$20,000, and a PRWeek award for best PR campaign. Subsequently directed UK media relations for a further WHO report about anti-microbial resistance and achieved an overall international audience reach of more than 317 million worldwide.
What drives me? Change, music, bit of travel, sunshine and cars
Specialist in: Communications planning, media relations, internal communications, writing, editing
Background: Interim and consultancy experience in NHS acute trusts and clinical commissioning groups. Previously was a consultancy director and held senior in-house roles at the Wellcome Trust and British Red Cross
Career Highlight: seeing one of my projects win a CIPRInside award
What drives me? I want to see that people have become engaged through the work I do. Communications should not be just about putting stuff out there, but about leading to action or change.
Specialist in: Market and Social Research, including quantitative and qualitative methods.
Background: Previously Head of Social Research at BMRB (now TNS-BMRB), with 20 years’ experience in commercial research agencies, plus experience in local government, construction materials and with the Health Education Authority in the 1990s. Also active in the Community and Voluntary Sector.
Career highlight: Leading the teams conducting “world best” surveys to estimate the prevalence of child abuse and neglect, for the NSPCC in 1999, and again in 2009. They were very large studies, requiring exceptional planning and the development of unprecedented ethical protocols.
What drives me: I am a naturally curious person, and I love the challenge of designing research studies to meet the client’s objectives, then project managing the whole study through sampling, data collection, data analysis and delivery of findings.
Specialist in: Trouble shooting and problem solving for top teams and organisations, board and senior team development, mentoring senior clinicians moving into management and newly appointed directors and charitable trustees on boards, service strategies and reviews, independent chairing of stakeholder engagement in complex change programmes, integration of health and social care, programmes for health improvement and reducing health inequalities.
Background: NHS, local government, development of charities including mergers, Director of Change fx Associates Limited
Career highlight: Creating and implementing the package that prevented an excellent hospice from becoming bankrupt and providing a secure base for its future
What drives me? Working with those confronting what they consider to be serious and even intractable difficulties to find effective ways to manage them and then to improve outcomes for patients, service users, carers and public.
Specialist in: Digital Communications, Content Marketing, Internal Communications, Social media strategy and management.
Background: Digital marketing for Conferences, TV and Film casting, training, telecoms and PR agencies.
Career highlight: Mike Organised and promoted DroidconUK 2014, Europe’s largest Android developer conference – greatly outperforming previous iterations
What drives me? I love all things digital and finding the right solution to the problem at hand.
Specialist in: Communications and engagement, public consultation, facilitation, change management, patient experience insight, brand development, marketing, mental health first aid training
Colin is also a qualified Mental Health First Aid instructor and leads our MHFA training course.
Background: Colin has twenty years’ experience in communications, engagement, marketing and change management in health, the public sector and cultural sector providing both operational delivery and strategic support and insight at senior levels in a range of regional and national organisations.
Specialist in: Community and housing PR, community building, writing, publication production, proactive story chasing
Background: Debbie is an experienced communications and PR specialist with a proven track record of successfully devising and delivering communication plans and programmes to a range of audiences. She brings extensive expertise in local housing communications and resident engagement and communication.
Has worked with: Newham, Camden, Haringey, Hackney, Brent and Lambeth Councils; the London Housing Unit and Transport for London.
Specialist in: Project management, Operational efficiency, KPI setting and supervision, Delivering targets ,Team management, Event management and coordination, Effective customer relations
Background: Paul brings over 15 years’ of management experience within the private sector. Working for large retail, trade and hospitality outlets he possesses a deep understanding of commercial drives and imperatives along with how to manage and implement those demands.
Paul is experienced in employee engagement and managing cultural change in a business. His success in the private sector was built around the ability to develop and disseminate key customer, client and staff engagement strategies and how to implement them at the core of a business. Paul is adept at taking top-line information and fashioning that narrative in to a workable system for his team.
Specialist in: PR, marketing, internal communications, stakeholder management, communications planning and implementation, timely delivery of quality publicity materials (posters, leaflets, newsletters, briefings, websites, intranets, social media and events.
Background: A communications professional with a long proven track record in successfully delivering online, external, internal and stakeholder communications and engagement solutions.
Specialist in: Qualitative research and Insight; managing and delivering complex projects.
Background: Sue has over 25 years’ experience as a qualitative researcher. She has worked in universities and agencies on projects throughout the UK and Europe.